Saturday 20 December 2008

Free Game

This weekend I'm doing a pre-Christmas Christmas dinner. These have now turned into a bit of a tradition as this will be the 4th year running I've cooked a big meal for family and friends. Sorry to those who usually get an invite but given the state of our house at the moment I'm actually cooking at my parents house where there isn't the room to invite as many people as usual.

Anyway, dinner includes pheasant so I placed a rather large (around £60) order for game. As well as the pheasant breasts I also ordered a large mixed game and Stilton pie for lunch and some sausages, pigeon and partridge for freezing and eating later. As usual I ordered the game from Manor Farm Game.

The order arrived at about 4pm yesterday and I was initially annoyed having opened the first of the two boxes when I found that the pie was wrong. Instead of the mixed game and Stilton pie they had sent me a mixed game, stuffing and mango chutney pie. Then I realised that everything else I had ordered was alright. Spotted the problem yet? I still had an unopened box. I opened the second box to find a complete duplicate of my order with the correct pie. Both boxes were definitely addressed to me and the credit card receipt showed that I'd only paid for what I'd ordered.

I rang them up and explained what had arrived. Apparently one member of staff rushed back to the office on Thursday to print a courier label as they thought my order hadn't been organized and dispatched. In actual fact it had so they ended up sending me the order twice, but in the rush got the pie wrong. Of course they couldn't collect and re-sell the food to anyone else. So I was told to freeze the extra as an early Christmas present! So the freezer now contains 24 sausages, 12 wood pigeon breasts and 4 partridge breasts, and the fridge is groaning under the weight of two 3lb pies (or was until we had lunch).

I'll certainly continue to order my game from Manor Farm Game and would suggest that anyone else wanting to cook game does likewise.
20 December 2008 at 17:21 , Scriptor Senex said...

Now that is a firm that knows the benefit of good advertising! Instead of giving you hassle they've given themselves a lots of kudos.

21 December 2008 at 14:46 , Rob said...

A complete duplicate meal in the freezer eh? I guess all those of us that missed the first cut can expect invites to a post-christmas re-enactment instead?

:-P

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