Ever since we moved house the broadband hasn't been as reliable as I would like. Periodically it has dropped so low I would have been better off on dial-up! Now I don't know what the problem is but I would like to find a solution.
It turns out that one common cause of slow broadband is noise on the line caused by a redundant part of the phone cable (for those in the know it is the bell wire that is the culprit). BT sell something they call the I-Plate (what is with the fascination of adding I to the beginning of product names?) that is supposed to filter out this noise. Apparently they have been selling the I-Plate for over a year but I've never heard of it before.
The I-Plate can only be fitted to certain types of phone socket (for those who like product codes then it's the NTE5 type master socket) that look like the one in the picture.
What is interesting is that as of July they started to make them available to BT Total Broadband customers (which includes me) for just the price of the P&P -- at the current moment that is just £1.20. If you qualify you can request yours through this short questionnaire, if not then you can buy one direct from BT through their online shop.
So given I have the right kind of phone socket and am a BT Total Broadband customer I've ordered mine and I'll let you know if it makes any difference once it has arrived.